Federal Programs Information

Missouri Department of Elementary and Secondary Education Every Student Succeeds Act of 2015 (ESSA) COMPLAINT PROCEDURES

This guide explains how to file a complaint about any of the programs that are administered by the Missouri Department of Elementary and Secondary Education (the Department) under the Every Student Succeeds Act of 2015 (ESSA).

Missouri Department of Elementary and Secondary Education

Complaint Procedures for ESSA Programs

Table of Contents

General Information

1. What is a complaint under ESSA?

2. Who may file a complaint?

3. How can a complaint be filed?

Complaints filed with LEA

4. How will a complaint filed with the LEA be


5. What happens if a complaint is not resolved at the local level (LEA)?

Complaints filed with the Department

6. How can a complaint be filed with the


7. How will a complaint filed with the Department be investigated?

8. How are complaints related to equitable services to nonpublic school children handled differently?


9. How will appeals to the Department be investigated?

10. What happens if the complaint is not resolved at the state level (the Department)?

1.    What is a complaint?
For these purposes, a complaint is a written allegation that a local education agency (LEA) or the Missouri Department of Elementary and Secondary Education (the Department) has violated a federal statute or regulation that applies to a program under ESSA.

2.    Who may file a complaint?
Any individual or organization may file a complaint.

 3.    How can a complaint be filed?
Complaints can be filed with the LEA or with the Department.

 4.    How will a complaint filed with the LEA be investigated?
Complaints filed with the LEA are to be investigated and attempted to be resolved according to the locally developed and adopted procedures.

 5.    What happens if a complaint is not resolved at the local level (LEA)?
A complaint not resolved at the local level may be appealed to the Department.

 6.    How can a complaint be filed with the Department?
A complaint filed with the Department must be a written, signed statement that includes:
1.    A statement that a requirement that applies to an ESSA program has been violated by the LEA or thDepartment, and
2.    The facts on which the statement is based and the specific requirement allegedly violated.

 7.    How will a complaint filed with the Department be investigated?
The investigation and complaint resolution proceedings will be completed within a time limit of forty-five calendar days. That time limit can be extended by the agreement of all parties.

he following activities will occur in the investigation:

1.    Record.
A written record of the investigation will be kept.
2.    Notification of LEA. The LEA will be notified of the complaint within five days of the complaint being filed.
3.    Resolution at LEA. The LEA will then initiate its local complaint procedures in an effort to first resolve the complaint at the local level.
4.    Report by LEA. Within thirty-five days of the complaint being filed, the LEA will submit a written summary of the LEA investigation and complaint resolution.  This report is considered public record and may be made available to parents, teachers, and other members of the general public.
5.    Verification. Within five days of receiving the written summary of a complaint resolution, the Department will verify the resolution of the complaint through an on-site visit, letter, or telephone call(s).
6.    Appeal. The complainant or the LEA may appeal the decision of the Department to the U.S. Department of Education.

 8.    How are complaints related to equitable services to nonpublic school children handled differently?
In addition to the procedures listed in number 7 above, complaints related to equitable services will also be filed with the U.S. Department of Education, and they will receive all information related to the investigation and resolution of the complaint. Also, appeals to the United States Department of Education must be filed no longer than thirty days following the Department’s resolution of the complaint (or its failure to resolve the complaint).

 9.    How will appeals to the Department be investigated?
The Department will initiate an investigation within ten days, which will be concluded within thirty days from the day of the appeal. This investigation may be continued beyond the thirty day limit at the discretion of the Department. At the conclusion of the investigation, the Department will communicate the decision and reasons for the decision to the complainant and the LEA. Recommendations and details of the decision are to be implemented within fifteen days of the decision being delivered to the LEA.

 10.  What happens if a complaint is not resolved at the state level (the Department)?
The complainant or the LEA may appeal the decision of the Department to the United States Department oEducation.

Dear Parent or Guardian: 

Our district is required to inform you of certain information that you, according to The No Child Left Behind Act of 2001 (Public Law 107-110), have the right to know.

Upon your request, our district is required to provide to you in a timely manner, the following information:

  • Whether the teacher has met state qualification and licensing criteria for the grade levels and subject areas in which the teacher provides instruction.
  • Whether the teacher is teaching under emergency or other provisional status through which state qualification or licensing criteria have been waived.
  • Whether your child is provided services by paraprofessionals and, if so, their qualifications.
  • What baccalaureate degree major the teacher has and any other graduate certification or degree held by the teacher, and the field of discipline of the certification.

In addition to the information that parents may request, districts must provide to each individual parent –

  • Information on the achievement level of the parent’s child in each of the state academic assessments as required under this part; and
  • Timely notice that the parent’s child has been assigned, or has been taught for four or more consecutive weeks by, a teacher who is not highly qualified. 

Meadow Heights Elementary Title Annual Meeting

September 3, 2019

6:30 p.m.



Title I Improving the Academic Achievement of the Disadvantaged

  1. What is Title I?- Meadow Heights Elementary is a Schoolwide Program
  2. Title I Requirements- Review Schoolwide Program Plan
  3. Parental Involvement- Review School Level Parental and Community Involvement Policy and Parent-School Compact

Title IIA Preparing, Training and Recruiting High-Quality Teachers and Principals, and Other School Leaders

  1. What is Title IIA?
  2. Review Title IIA Plan

Title IVA 21st Century Schools

  1. What is Title IVA?
  2. Meadow Heights choses to transfer funds to Title IA.

 What is Title IA?

Title IA is a federal program enacted to provide all children with a fair, equitable, and high-quality education and to close educational achievement gaps.  

Meadow Heights is a Schoolwide Title I program for grades PK-5.
  Meadow Heights chose to go schoolwide in order to better serve ALL students.  

Meadow Heights employs a preschool teacher, math resource teacher, and a ½ time reading resource teacher.

 Title IA LEA Plan Highlights: 


  1. The LEA will monitor student’s progress in meeting Missouri Learning Standards.

    The Meadow Heights Elementary will identify students who are at risk of academic failure by evaluating the following data:  MAP Data, Grades from the previous year, Dibels Reading and Math Testing Data, Gates-MacGinitie Testing Data, and Star Reading and Math Testing Data. Attendance will also evaluated.

  2. The LEA will use Title I funds to support a preschool program for children.
  3. The LEA will facilitate transitions from PS to K and from MS to HS.
  4. The LEA will ensure teacher quality for all.
  5. The LEA will provide services needed to children that are homeless.
  6. The LEA will not remove students from the classroom unless absolutely necessary.


LEA Parent and Family Engagement Policy:

 An annual meeting will be held the first part of the school year.  At this time parents will be given information about the Schoolwide guidelines. The Meadow Heights Elementary will explain parents of their school's participation in Title I, explain Title I requirements, and explain parents' right to be involved. They will also be given copies of the district's current Parental Involvement Policy, and will be offered a chance to become involved in revising the policy as needed.  People may volunteer to serve on the Title I Schoolwide Program Committee.

 Compacts will be distributed at Open House and then again at Parent Teacher Conferences in October for those that do not sign them at Open House.

  1. The LEA will coordinate and integrate parent and family engagement strategies with other relevant Federal State, and local laws and programs.
  2. The LEA will conduce annual evaluation of this plan and revise as needed.


 School, Parent, and Family Engagement Policy

 The school parent and family engagement policy is updated annually.  An annual meeting is held at the first part of the year to inform parents of the Parent and Family Engagement Policy.  Suggestions are taken at that time for improvement.  There is also a meeting held in April to review and evaluate the plan and make changes for the following school year.  Parents will receive the compact from their child's school with a checklist of responsibilities that teachers, parents, and students will each have for helping students achieve their goals during open house.  Parents will then return the compact's signed when school begins.  At Parent Teacher Conferences in October, parents that have not returned the compact's signed will be asked to sign one at that time.

 The LEA will involve parents in an organized, ongoing, and timely way.  The School-Parent Compact will outline how parents, the entire school staff, and students will share the responsibility for improved academic performance. 

 The LEA will conduct a comprehensive needs assessment of the entire school and identify the major issues and address no more than three of the most important.

 The LEA will develop the plan with the involvement of parents and other members of the community, coordinating with other Federal, State, and Local Programs.


What is Title IIA?

 The purpose of Title II, Part A is to increase the academic achievement of all students by helping schools and districts improve teacher and principal quality.  Title IIA allows districts the flexibility to address challenges in areas like teacher preparation and qualifications of new teachers, recruitment and hiring, induction, professional development, and retention.  In addition, Title IIA funds may be used to improve the skills and knowledge of principals for effective school leadership. As with any activity that the Meadow Heights School District provides for public school teachers, activities supported with Title II, Part A funds that benefit private school teachers must meet the requirements of the statute.  For example, activities to be carried out for private school personnel must be secular in nature and based on a review of scientifically based research and must be expected to improve student academic achievement. Requested activities should be:

  • Directly linked to improved student learning
  • Directly linked to the building school improvement plan
  • Supported by building leadership and a school-wide initiative

Requested activities must provide high-quality, evidence based, personalized professional development for teachers, instructional leadership teams, principals, or other school leaders focused on improving teaching, student learning and achievement and include one or more of the following criteria:

  • Content knowledge related to standards and classroom instruction
  • Instructional strategies and/or classroom management skills
  • Effectively integrate technology into curricula and instruction
  • Use data to improve student achievement and understand how to ensure individual student privacy is protected
  • Effectively engage, parents, families, and community partners, and coordinate services between school and community
  • Help all students develop the skills essential for learning readiness and academic success
  • Increase the ability of teachers to effectively teach children with disabilities, including children with significant cognitive disabilities, and ELs

Eligible Schools

Non-public schools that are within the Meadow Heights School District boundaries are eligible for Title IIA funds through Meadow Heights. 

Meadow Heights employs a ½ time reading coach.


 What is Title IV?

 The purpose of Title IV A is to provide funding to improve student academic achievement by increasing school district capacity to:

  • Provide all students with access to a well-rounded education;
  • Improve school conditions for student learning; and
  • Increase the use of technology to enhance the academic achievement and digital literacy of all students.


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